Export Trustpilot reviews to CSV/Excel using a Chrome extension or exporter tool — just paste the company URL. You’ll get rating, review text, reviewer details, verified status, and owner replies. Free tiers cap around 100 reviews; paid plans scale to 250,000+. Filter by star rating before exporting for focused analysis.

If you have been asking, “How can I export Trustpilot reviews to CSV or Excel formats?” the process is easier than it looks. Trustpilot reviews can be downloaded through official account tools for your own business, then opened in csv format or moved into an excel file for analysis, reporting, and display. This is useful when you want more control over customer feedback, need a backup, or plan to reuse reviews on your site, landing pages, or other platforms.

Why exporting Trustpilot reviews is useful

Trustpilot reviews do more than sit on a profile page. Once exported into a csv file, they become easier to reuse, organize, and protect. That matters if you want stronger reporting or more flexibility in how feedback supports your business.

There is also a marketing angle. Reviews can help with social proof on your own site, not just on Trustpilot. They also support analysis, backups, and easier movement to other tools. The next few sections show where exported reviews create the most practical value.

➜ Build social proof for websites & landing pages

Real reviews help visitors trust you faster. When you export trustpilot reviews from your own account, you can place them on websites, landing pages, product pages, emails, or banners. That lets you present customer feedback in custom layouts instead of leaving it only on one platform.

This use case is especially helpful for product reviews because they can support specific product pages and buying decisions. If you are asking whether you can export reviews for any company, the official method applies to your own business account. For any public review page, outside tools may be used, but that is different from the built-in export.

• Add reviews to landing pages to support conversions.
• Reuse product reviews closer to the buying moment.
• Show social proof in a format that matches your site.

That flexibility can make your pages feel more trustworthy and easier to act on.

 

➜ Analyze customer sentiment

Exported reviews make customer sentiment easier to track because everything sits in one place. Instead of switching between review platforms, you can sort by rating, scan comments, and look for repeated issues. That gives you a clearer picture of what customers actually feel.

In Excel, organize the file by date, score, or category. Then filter low ratings to review negative reviews, or group high ratings to understand what customers value most. This is a simple way to support sentiment analysis without changing your existing workflow.

• Sort by rating to separate praise from complaints.
• Filter recurring terms to spot service or product themes.
• Add notes or tags for stronger customer sentiment tracking.

Once organized, the data becomes easier to share with support, sales, or product teams.

➜ Backup & data portability

A backup matters because platforms, plans, and access can change. When you download a csv file, you create a local copy of your reviews that stays available even if you are offline or dealing with an unstable internet connection. That gives peace of mind.

Data portability is just as useful. You can move reviews into reporting tools, spreadsheets, or another platform without rebuilding everything from the start. If you are asking whether this is possible without paid software, the official Trustpilot route may depend on your account plan, while public scraping tools are separate options.

• Keep a local copy of your reviews for safety.
• Move feedback to new platforms when needed.
• Avoid being tied to one dashboard forever.

That combination of backup and portability gives you more control over valuable feedback.

Official Methods to Export Trustpilot Reviews

Trustpilot does offer an official way to export trustpilot reviews for your own business profile. The export option is tied to your Trustpilot Business account and usually requires the right permission level, such as admin or manager access.

From there, you can export service or product review data into a csv file. The available fields depend on the review type and your setup. If you are wondering what is included and where limits apply, the next sections explain the official path in a simple, step-by-step way.

Using Your Trustpilot Business Account to Export Reviews

To export reviews through the official method, go to business.trustpilot.com and sign in to your business profile with an admin or manager account. That permission level matters because not every user can see the export controls. Once you are in, head to the correct review section.

From the main review area on your Trustpilot page, choose either Service Reviews or Product Reviews. In the review table, look to the upper-right area for the export icon or dropdown. Select csv file as the format, then start the download.

• Sign in with the correct business profile access.
• Open Service Reviews or Product Reviews.
• Click the export icon and choose CSV.

If you need Excel, simply open the downloaded CSV in spreadsheet software and save it as an Excel workbook.

Understanding Data Fields and Export Limitations

The exported file usually includes core fields taken from the review table. Based on the review type, you may see reviewer name, rating, date, review text, and product-related details such as product name, SKU, or product ID when available. Each item appears in its own csv column for easier sorting.

Still, there are limits. Some export options depend on your role, plan, and how the review was collected. Certain fields may not appear if they were never captured during submission. Trustpilot may also restrict some details unless you have higher access.

Field or Area	What to Expect
Reviewer name	Often included for identification in the export
Rating and date	Common fields available for sorting and reporting
Review text	Included for content review and analysis
Product details	May include product name, SKU, or ID in product review exports
Reply rate	Not listed as a guaranteed export field in the provided process
Limitations	Access may depend on plan, permissions, and available export options

So yes, there can be limits on how many details you can export, even when the download works.

How to export your Trustpilot reviews

You can export trustpilot reviews in a few clear steps. The official method starts inside your Trustpilot Business account, where you choose the review type and download the file in csv format. This is the cleanest option for your own business data.

If you want reviews from a public company page, people often turn to chrome extensions or scraping tools instead. Those methods work differently from the built-in dashboard export. To keep things simple, the next sections walk through the process step by step.

Step 1: Log in to your Trustpilot business account

Start at business.trustpilot.com and sign in with an admin or manager account. This is the first requirement because export features are tied to permission levels. If you log in with a lower-access user, you may not see the export tools at all.

Once inside your business profile, confirm that you are in the correct account and can access the reviews area. A quick check now saves time later. If you manage more than one brand, make sure you are exporting from the right business.

Then use the main sidebar menu to move into the reviews section. From there, you can choose service or product review data. If your goal is to export to Excel, remember that you first download as CSV, then open and save it in Excel after the export finishes.

 

Step 2: Choose the review type to export

Next, choose whether you want Service Reviews or Product Reviews. This matters because the export files are different. Service reviews focus on the overall business, while product reviews can include more item-level detail such as product name, SKU, or product ID.

Use the sidebar path that matches your goal: Reviews → Service Reviews or Reviews → Product Reviews. Once there, look at the review table and confirm you are in the correct section before exporting. That step reduces mistakes and keeps the file relevant to your reporting.

If you are using a public review page with outside tools, you may also apply specific filters before collecting data. For the official method, the main step is simply choosing the correct review type so the export contains the information you actually need.

Step 3: Export reviews in CSV format

After selecting the review type, go to the upper-right corner of the review table and click the export icon or dropdown. Choose csv format and start the download. This is the standard file type for review exports and works well for later uploads and spreadsheet work.

Your file should contain available review data such as reviewer details, rating, date, and text. For product review exports, product-related fields may also appear if they exist in your Trustpilot setup. If you do not see the download buttons, check your permissions, browser settings, or pop-up controls.

Once the file is saved, open it in spreadsheet software. If you want an Excel workbook, import or open the CSV and save it as an Excel file. That gives you a clean working copy for the current page data and broader reporting.

For any business’s reviews (Using scrapers/tools)

If you need reviews from a public Trustpilot page rather than your own account, scrapers and browser tools are the usual path. Start by copying the exact Trustpilot profile URL. Then choose a tool that supports output to csv file, Excel, or Google Sheets.

The compiled steps mention services like Outscraper and exportcomments.com, plus browser add-ons found by searching the Chrome Web Store for “Trustpilot Scraper.” These tools may let you set limits, choose data points, and pick a download format.

• Search for Trustpilot-focused chrome extensions in the Chrome Web Store.
• Use scrapers such as Outscraper or exportcomments.com.
• Export the result into a csv file or open it in Google Sheets.

So yes, there are online tools to download Trustpilot reviews to Excel-style formats, but they are separate from Trustpilot’s official export route.

How to import Trustpilot reviews to BuySocialAccounts

After exporting your reviews, the next step for new platforms is import. The compiled process explains how a csv file can be uploaded into BuySocialAccounts so your content can be managed, tagged, and displayed more freely than on many review platforms.

This matters if you want website control, better organization, or support for ecommerce widgets and custom product pages. The steps below follow that import workflow closely so you can move from raw export to active display without extra confusion.

Step 1: Log in to BuySocialAccounts

Begin by opening your BuySocialAccounts dashboard and heading to the Manage Reviews section. From there, click Import Reviews to start the process. This is the first setup step after you have already downloaded the csv file from Trustpilot.

Make sure the file is cleaned and ready before you upload it. A simple review now helps avoid mapping issues later. If product-based display matters to you, confirm that the exported data includes the details you need.

At this stage, it also helps to think ahead about the required wiserreview fields. You do not need to complete them yet, but knowing what columns are available in your csv file will make the next screens much easier to handle.

Step 2: Start the import process

Click the Import Reviews button and choose “Import reviews via CSV” from the available options. Then select CSV File Upload as the method. Browse for your saved file and upload it into the platform.

This step is where your spreadsheet work pays off. If you already organized the csv file in Excel, removed unnecessary columns, and checked the format, the upload should be smoother. Good preparation makes it easier to manage and organize exported reviews later.

Once the file is accepted, you are one step closer to using flexible display options on your site. Instead of keeping reviews in a spreadsheet only, you can move them into widgets, badges, carousels, or other website placements that support trust and conversion goals.

Step 3: Next is mapping the fields

After upload, you will be asked to match each CSV column to the right destination field. This mapping fields step tells WiserReview what each column represents. Typical source data may include reviewer details, rating, review text, date, and, for product review exports, item-specific columns.

If you want reviews to appear under individual products, the product-related columns matter a lot. The compiled guidance says to include a Product ID or Product Handle column so the system can connect each review to the correct product.

• Match columns like product name, rating, and review text carefully.
• Use a product id or product handle column for product-level placement.

The fields included in Trustpilot exports depend on review type and setup, so check the file before finalizing the mapping.

Step 4: Upload and review

Before completion, WiserReview shows a preview of the imported data. Use this screen to check whether names, dates, ratings, and product links are appearing correctly. A quick review here can save time fixing errors after import.

When everything looks right, click Upload & Continue to finish. Your reviews will then appear under Manage Reviews, where they can be tagged, filtered, and prepared for display. This is where exported data starts turning into real value instead of staying locked in a spreadsheet.

• Check the preview of the imported data before confirming.
• Verify that product mapping and review text look correct.

From there, you can organize content for real results across your site, campaign pages, and display widgets.

 

Frequently Asked Questions

How do I extract reviews from Trustpilot?

To extract trustpilot reviews for your own business, sign in to your Business account, open the review section, and use the export trustpilot option to download a csv file. For public pages, some users rely on chrome extensions or scraping tools to download trustpilot reviews outside the official dashboard.

How many Trustpilot reviews can I export?

The compiled guidance does not give a fixed number. Your ability to export reviews in csv format depends on your business profile access, plan, and available export options. If you are using the official export trustpilot method, permissions and setup can affect what you receive.

How to get the exact date for google reviews?

The compiled information focuses on Trustpilot, not Google reviews. For review platforms in general, exact dates usually appear only if the source includes them in the review table or export. If available, that data can then be stored in a csv file. The reply rate is not described as a date field here.

Conclusion

In conclusion, exporting your Trustpilot reviews to CSV or Excel is not just a simple task; it’s a strategic move that can enhance your business’s decision-making processes. By harnessing the valuable data contained within these reviews, you can gain insights into customer sentiment, showcase social proof, and easily backup your feedback for future analysis. Whether you’re using your Trustpilot business account or tools for scraping, following the outlined steps will ensure you efficiently manage and utilize your reviews. If you’re ready to take control of your customer feedback, don’t hesitate to reach out for a free consultation to explore how we can assist you further!