How to Cancel Surfshark Subscription: Step-by-Step Guide

To cancel your Surfshark subscription, sign in to your account, click on the profile icon, and select Subscription. From there, you can cancel your active subscription.

Having a Surfshark subscription but no longer need their services? Cancelling your Surfshark subscription is a simple process that can be done in just a few steps. By following these steps, you’ll be able to cancel your subscription hassle-free. Whether you’re looking to switch providers or no longer need a VPN, cancelling your Surfshark subscription is a quick and easy process.

Read on to find out how to cancel your Surfshark subscription and stop any recurring payments.

Step 1: Access Surfshark Website

To cancel your Surfshark subscription, access the Surfshark website and go to the support section. Open the live chat and ask to cancel your subscription. Provide cancellation feedback and confirm the cancellation.

To cancel your Surfshark subscription, you will need to access the Surfshark website in your preferred browser. Follow these steps:

  • Open your preferred browser (Chrome, Firefox, Safari, etc. ).
  • In the address bar, type “www.surfshark.com” and press Enter.
  • The Surfshark homepage will load.
  • Look for the “Sign In” button or link at the top right corner of the page and click on it.
  • Enter your Surfshark login credentials (email and password) and click on the “Sign In” button.
  • After logging in, click on the profile icon or your username at the top right corner of the page.
  • From the dropdown menu, select “Subscription”.
  • You will now see your active subscription details, including the option to cancel it.
  • Click on the “Cancel Subscription” button or link.
  • A confirmation prompt may appear asking if you are sure you want to cancel your subscription. Follow the provided instructions to proceed with the cancellation.
  • After confirming the cancellation, you may be asked to provide feedback on why you are canceling. This step is optional but can help the Surfshark team improve their service.
  • Finally, you should see a confirmation message that your subscription has been canceled.

Note: Make sure to cancel your subscription before the next billing date to avoid being charged for the next period.

How to Cancel Surfshark Subscription: Step-by-Step Guide

Credit: www.cnet.com

Step 2: Go To The Support Section

To cancel your Surfshark subscription, sign in to your account and click on the profile icon. Select the Subscription option and you’ll find the option to cancel it.

To cancel your Surfshark subscription, follow these steps:

  • Locate and click on the Support section of the Surfshark website.
  • Once you’re on the Support page, you have the following options:
  • Live Chat: Open the Live Chat to directly connect with a Surfshark representative.
  • Submit a Request: Fill out a request form with your cancellation details and submit it.
  • If you choose the Live Chat option, a customer support agent will assist you in canceling your subscription. Let them know that you want to cancel and provide any necessary information they may ask for.
  • If you prefer to submit a request, provide all the required information accurately in the form. Include your subscription details and reason for cancellation.
  • After canceling the subscription, Surfshark may ask for your feedback on the cancellation process. Feel free to provide your feedback, as it will help them improve their services.
  • Once the cancellation is confirmed, ensure that you receive a confirmation email or message from Surfshark.

Remember, it’s essential to complete the cancellation process to avoid any future charges.

Step 3: Initiate Live Chat

To cancel your Surfshark subscription, go to the Surfshark website and navigate to the support section. Open the live chat and ask to cancel your subscription. Provide cancellation feedback and confirm the cancellation.

To cancel your Surfshark subscription, you need to open the live chat feature on their website to connect with a Surfshark representative. Here’s how you can do it:

  • Visit the Surfshark website in your browser.
  • Navigate to the support section.
  • Look for the live chat option and click on it to initiate a chat session.

Once you are connected with a Surfshark representative, you can proceed with canceling your subscription by following their instructions. The live chat feature provides a convenient way to communicate directly with the company and get any assistance you may need during the cancellation process.

Remember to provide any necessary information or answer any questions the representative may have to ensure a smooth cancellation experience.

Step 4: Request Subscription Cancellation

To cancel your Surfshark subscription, log into your account and click on the profile icon. From there, select “Subscription” and you will see the option to cancel your active subscription.

To cancel your Surfshark subscription, follow these steps:

  • Inform the Surfshark representative that you want to cancel your subscription:
  • Start a Live Chat session with a Surfshark representative.
  • Clearly state that you wish to cancel your subscription.
  • Provide necessary details:
  • Verify your account by providing the necessary information, such as your username and email address.
  • Answer any additional security questions if prompted.
  • Discuss your cancellation options:
  • The Surfshark representative will explain the cancellation process and any potential charges or refunds.
  • Take this opportunity to inquire about any alternative options or plans that may suit your needs better.
  • Proceed with the cancellation:
  • Follow the instructions provided by the Surfshark representative to complete the cancellation process.
  • Be prepared to confirm your cancellation decision.
  • Share feedback (optional):
  • If possible, provide feedback regarding your cancellation experience or mention the reason behind your cancellation.
  • This feedback can help Surfshark improve their services for future customers.

Remember, it is crucial to cancel your subscription within the specified cancellation period to avoid being charged for the next billing cycle. Double-check the cancellation policy on the Surfshark website or ask the representative for the details.

By following these steps, you can easily request the cancellation of your Surfshark subscription.


Step 5: Confirm Cancellation

To cancel your Surfshark subscription, sign in to your account and navigate to the profile icon. Click on Subscription and you will see the option to cancel your active subscription.

After following the previous steps to cancel your Surfshark subscription, the next important step is to confirm the cancellation. This ensures that your subscription is officially terminated, and you won’t be charged for future billing cycles. To confirm your cancellation, you need to follow the instructions provided by the Surfshark representative.

Here’s a step-by-step guide on how to confirm your cancellation:

  • Contact Surfshark support: Reach out to Surfshark’s customer support team via the Live Chat feature or any other available contact method.
  • Provide necessary details: When you connect with a Surfshark representative, provide them with the required information, such as your account details and the reason for cancellation.
  • Confirm your cancellation request: Clearly express your intention to cancel your subscription and request confirmation of the cancellation.
  • Follow the representative’s instructions: Pay close attention to the instructions provided by the Surfshark representative. They will guide you through the remaining steps to complete the cancellation process.
  • Complete the cancellation process: Once you have received instructions, carefully follow them to finalize the cancellation. This may involve confirming your identity or taking additional steps to ensure the cancellation is processed correctly.
  • Obtain confirmation: Once the cancellation is successfully processed, make sure to obtain confirmation from the Surfshark representative. This confirmation serves as proof that your subscription has been cancelled.

Remember, it’s essential to confirm the cancellation to avoid any future charges and ensure a smooth transition out of your Surfshark subscription. By following the instructions provided by the Surfshark representative, you can rest assured that your cancellation request will be handled efficiently and effectively.

Step 6: Provide Feedback (Optional)

To cancel your Surfshark subscription, sign in to your account and go to the profile icon. Select “Subscription” and you’ll see your active subscription along with the option to cancel it. Providing feedback is optional but can be done to help improve the service.

If desired, share your feedback regarding the cancellation process with the Surfshark representative.

  • It can be helpful to provide feedback to Surfshark about your cancellation experience. This can assist them in improving their services and making the cancellation process smoother for future customers. Here’s how you can share your feedback with a Surfshark representative:
  • Reach out to Surfshark customer support: Contact Surfshark’s customer support team through their website or by using the live chat option.
  • Express your feedback: Once you’re connected to a Surfshark representative, explain that you would like to share your feedback regarding the cancellation process. Be honest and specific about your experience and any areas where you think there is room for improvement.
  • Provide suggestions for improvement: If you have any suggestions on how Surfshark can enhance their cancellation process, feel free to share them with the representative. Your insights can help the company understand customer needs better and make necessary improvements.
  • Take note of the representative’s response: After sharing your feedback, make sure to pay attention to the representative’s response. They may acknowledge your suggestions or offer explanations for any difficulties you encountered during the cancellation process.
  • Thank the representative and end the conversation: Once you’ve shared your feedback, thank the Surfshark representative for their time and assistance. If you have any further questions or concerns, make sure to address them before ending the conversation.

Remember, providing feedback is not mandatory, but it can be valuable for both you and Surfshark. Your input can contribute to a better overall experience for future customers, ensuring that Surfshark continues to improve their services.

Step 7: Verify Cancellation

To verify the cancellation of your Surfshark subscription, sign in to your account and click on the profile icon. Choose the Subscription option to see your active subscription and the option to cancel it.

To ensure that your subscription has been successfully canceled, follow these steps:

  • Check your Surfshark account: Log in to your Surfshark account and navigate to the “Subscription” section. Confirm that your subscription is no longer active.
  • Look for an email confirmation: Check your email inbox for a confirmation email from Surfshark. This email should confirm the cancellation of your subscription and provide any further instructions, if necessary.
  • Monitor your bank statements: Keep an eye on your bank statements to ensure that you are no longer being charged for the Surfshark subscription. If you notice any continued charges after cancellation, contact Surfshark’s customer support for assistance.
  • Contact Surfshark’s customer support: If you have any doubts or concerns about the cancellation process, reach out to Surfshark’s customer support. They will be able to confirm the cancellation and address any additional questions you may have.

By following these steps, you can verify that your Surfshark subscription has been successfully canceled.

Frequently Asked Questions For How To Cancel Surfshark Subscription

How Can I Cancel My Surfshark Subscription?

To cancel your Surfshark subscription, sign in to your account, click on the profile icon, and choose Subscription. From there, you can cancel your active subscription.

Is Surfshark Hard To Cancel?

Canceling Surfshark is easy. Simply sign in to your account, click on the profile icon, and choose Subscription. You can cancel it from there.

How Do I Get A 30 Day Refund From Surfshark?

To get a 30-day refund from Surfshark, sign in to your account, click the profile icon, choose Subscription, and cancel it.

How Do I Cancel My 7 Day Free Trial Of Surfshark?

To cancel your 7-day free trial of Surfshark, sign in to your account, click on the profile icon, and select “Subscription. ” From there, you can see your active subscription and choose to cancel it.

Conclusion

To cancel your Surfshark subscription, follow these simple steps. First, go to the Surfshark website and navigate to the Support section. Open the Live Chat and ask to cancel your subscription. Provide any necessary cancellation feedback and confirm the cancellation.

It’s important to note that canceled accounts will not be refunded, so be sure about your decision. Alternatively, if you subscribed through Google Play, locate the subscription on your phone and click on Cancel subscription. Follow the prompts to complete the cancellation process.

Remember to review Surfshark’s refund and cancellation policies beforehand. As a user, you have the right to cancel your account at any time. If you encounter any issues, Surfshark offers customer support through live chat, email, and ticket submissions. Take control of your subscription by following these steps to cancel your Surfshark subscription hassle-free.

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